OxBowBusiness

Footballing question ... what would you do? II

Here's the answer to my footballing question. Celtic was the club in question. They told their fans that their match against FC Copenhagen would take place on Tuesday instead of Wednesday. Lots of their fans made their arrangements based on the Tuesday announcement.

Celtic then corrected their mistake and told anyone who'd made a booking on the basis of the mistake that they could claim compensation. Honestly, that's what they promised and that's what they did.

How do I know this? I met two Celtic fans on their way to Copenhagen and they told me. They were happy to be going (even though Celtic lost badly I'm afraid) and they got an extra day's holiday courtesy of the error. So they weren't angry at all!!


Duncan Williamson

posted by Duncan Williamson @ 9:22 PM