The old dog and bone: worth a mention ... now updated
It's time to upgrade the old mobile dog and bone again so I went to my provider' site and found the one I'd been told to look at (well, I can't be good at everything!)I then called the provider and told them what I wanted and he said, 'It's not free, you know.' I confirmed that I did know that then he said, 'It's £99.99' I said, 'Hang on, on the web page I'm looking at from your site, it's just £59.99.'
'Ah, says he. In that case, I'll knock £5 a month off your line rental for the next twelve months and you pay the £99.99. OK?'
What should I have done? Post a comment and I'll confirm what I actually did!
--oo0oo--
Lots of interesting comments on this one. This is what happened next.
I presented exactly what did happen to you but one factor I need to reveal now since even I didn't realise it at the time was that the price I quoted at the man at the end of the phone line was for a HIGHER value contract than the one I'm on AND he didn't check that with me.
So, they didn't mislead anyone but themselves. So I got a good deal here. Over the year I will have paid £99.99 for the phone and be given a discount on the line rental of £12 * 5 = £60. This means that the net cost of the phone will be £39.99.
Of course, I should really go back to the web site and check on the cost of the phone on my plan ... why bother, though?
Duncan Williamson
posted by Duncan Williamson @ 9:19 PM
8 Comments:
I would have told them that they are falsely representing the info on the website and i would have told them that i was only willing to pay the price displayed on their web site.
i would have disagreed with charlie and accepted the new price as it works out that he gained £20 ....i think!!
I think I agree with Emma with the gaining of the £20, but Charlie's also right as they have given the wrong information on the website - I would take the deal though.
i still standby that i wiuld take the deal even though i now agree that is was wrong to diplay false information and maybe they should be fined to encourage them not to do it again
If that was me i would go to someone else company,because as they post incorrect information in the internet they could also give incorrect information on phone.So,what's the point to stay with this company,if they give incorrect information?
it is important for future reference - and you never know you may find something interesting on it - it will not waste your time!!
I would have done the same as charlie by telling them they are giving false information. and i would argue the point of on ly paying the lowest price out of the two.
i agree with charlie they shouldn't of chrgedhim £99.99 when it said it was only £59.99.
What website was this from?
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